We want you to be happy and satisfied with your order — and sometimes that means questions need answers. Please read below for our FAQs. If your question isn't answered, please email us directly at creamsoda.supply@gmail.com :)
WHEN WILL I RECEIVE MY ORDER?
We make everything made to order and to ensure the absolute BEST quality, we estimate 15-20 days for normal turnaround. This does not include shipping time. If you ever want an update feel free to email us! We pride ourselves in our ability to keep open communication.
WHAT IS THE RETURN/SHIPPING POLICY?
For the time being all sales are FINAL. Please double check your product sizes and confirm that your shipping address is correct. If there is a mistake on our end or you received the wrong item, please reach out to us! We will work to make it right.
WHAT IS THE SHIPPING POLICY?
If an item is returned to us by UPS/USPS due to wrong info, we are forced to recharge for shipping. At the moment, we only ship to the continental U.S.A.
WHEN ARE NEW ITEMS ADDED?
Every month we are adding more and more to the shop so please check back regularly! Sign up for our newsletter and follow us on social at @creamsoda.supply to stay in the loop with the latest drops and discounts.
DO YOU OFFER CUSTOM PRODUCTS/DESIGNS?
We may accept custom requests on a case-by-case basis. An additional charge may apply. Please contact us directly at creamsoda.supply@gmail.com.